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Shipping & Returns

Shipping
Within the USA all website orders are shipped USPS Ground free of charge. If you need special shipping arrangements, please contact Customer Service.

Handling
All orders will incur a $5.00 USD handling fee.

Returns

  • No returns after 30 days
  • Product damaged by misuse or abuse will not be accepted for return
  • A 20% restocking fee is charged on all returned products
  • Custom manufactured product may not be returned

Returns Procedure:

  • Call the customer service department 1-800-228-7763 to receive a Return Merchandise Authorization number (RMA#)
  • Carefully pack the product(s) using original packaging materials (if possible). Enclose the original packing list or a letter with details, contact information i.e., name, address & daytime phone number, online order number, email address
  • Return product(s) to the address below
  • All product(s) must be returned shipping charges prepaid, C.O.D. returns cannot be accepted and will be refused

Send Returns To:
Action Products, Inc.
RMA#
954 Sweeney Drive
Hagerstown, MD 21740

Refunds:
If your purchase was made using a credit card, that card will be issued a refund that will appear on your credit card billing statement.